Annual maintenance contracts for communities of owners and property managers: we open the pool, look after it all season, keep the water tests and the logbook up to date and prepare the quotes the owners' meeting needs to make its decisions.
The pool is often the facility that causes the most arguments in a community: water that stings in August, a pump that cuts out on a Saturday, neighbours asking about the chlorine or an inspection asking for paperwork nobody can find. Our annual community pool maintenance contract is designed so that the president and the administrator can stop worrying about all of that.
We work with communities of owners on urbanisations, residential complexes and apartment blocks with a pool, and with property managers who look after several communities at once. We take care of opening the pool before the summer, maintenance visits throughout the season, the water tests required by health regulations and their entry in the logbook, closing the pool at the end of the summer and any repairs that come up, always with a quote first.
When the pool needs something more, such as new filtration equipment, repainting the pool or dealing with a notice from the health authorities, we explain it in a clear report with a quote that can go to the owners' meeting without any jargon. That way the community decides with facts, photos and options in front of it, rather than on the say-so of whichever neighbour knows most about pools.
Community pools: jobs we do
These are the jobs we are asked for most around the province. If yours looks like one of them, call us and we will tell you how we would handle it.
Community pool maintenance contract
An annual contract gives the community a single company responsible for the pool from start to finish. Before the summer we open it; during the swimming season we visit as often as its size and use require, clean the pool, skimmers and showers, test and correct the water and check the filtration; at the end of the summer we close it and protect the equipment. Out of season we keep calling round so the water doesn't deteriorate and there's no starting from scratch in spring. The administrator receives the report from every visit.
Pool logbook and water testing for community pools
Health regulations require community pool water to be tested regularly and every test to be recorded. On each visit we measure free and combined chlorine, pH, temperature and clarity, correct anything out of range and enter it in the logbook, which stays on site, available for any inspection. If the community has automatic dosing, we also check that the probes are reading correctly. So when a health inspector turns up or a neighbour asks about the water, the data is there, organised and up to date.
Opening the community pool for the summer
Opening a community pool takes time and is best planned before residents start asking for it. We give the pool a thorough clean, bring the water back up to level, check the pumps, filters, valves and electrical panel, inspect the skimmers, main drains, lights and ladders and adjust the water until it is within range before the first swim. If anything is wrong, the administrator gets the diagnosis with photos and the quote in time to sign it off without delaying the opening. By opening day, the logbook for the season has already been started.
Pool quotes for the owners' meeting
An owners' meeting can't vote on something it doesn't understand. When the pool needs investment, such as replacing the filtration system, renewing the pool finish, installing automatic dosing or dealing with a health authority notice, we prepare a fixed written quote setting out what each item covers, with photos of the current condition and, if there are several options, a simple comparison of what each one offers. We send it to the administrator to attach to the notice of the meeting and, if the community asks, we explain it to the owners so they can vote with all the information.
Bringing a community pool up to health regulations
Many pools on urbanisations from the seventies and eighties were built before today's technical and health standards existed. We go over the installation with the regulations in hand: water treatment and recirculation, dosing, showers, depth markings, drain grilles, ladders and fencing, and tell you what is mandatory, what is advisable and what can wait. Then we carry out the upgrades in phases, so the community can spread the cost over several seasons without leaving the pool out of compliance.
More jobs in this service
Pool maintenance for property managers with several communities
If you manage several communities with pools, we make your job easier: the same report format for all of them, the tests for each pool kept separately, alerts only when something needs deciding and quotes ready to include with each notice of meeting.
Community pool closed after a health inspection
If an inspection has closed the pool or left a list of requirements, we go through the inspector's report, correct the water and any defects in the installation and document every step, so the community can prove the issues have been resolved and reopen as soon as possible.
Chlorine smell and stinging eyes in the community pool
That smell isn't too much chlorine but combined chlorine: chloramines that form from sweat, sun cream and urine when lots of people are swimming. We fix it by superchlorinating outside swimming hours, running the filtration for longer and partly renewing the water if needed.
Community children's pool or paddling pool
The small pool holds little water and has lots of users, so it gets dirty and out of balance sooner than the main pool. We give it its own chlorine and pH checks, clean it more often and inspect its filtration, which on many urbanisations shares a pump room with the main pool.
Showers, footbaths and pool surround in a community pool
Footbaths with standing water and poorly drained showers carry dirt into the pool and create slippery areas. We clean and disinfect them on every visit, check taps and drains and let you know if a loose tile or a broken grille is a hazard for residents.
Pool on a new development just handed over by the developer
In the first season of a new development, the community inherits a pool nobody knows. We inspect the equipment, electrical panel and documentation, commission the installation and record any defects with photos so the administrator can claim them from the developer.
Pool filtration breakdown in the middle of August
A burnt-out pump or a broken filter with the pool full of residents means closing it to swimmers. We diagnose the problem, repair on the spot whatever can be repaired and, if the equipment has to be replaced, put a temporary fix in place while the community signs off the permanent solution.
Shared pool for townhouses or a small residential complex
A group of townhouses sharing a pool doesn't always have an administrator or a caretaker. We draw up a contract to suit them, with visits matched to how the pool is actually used, every test recorded and a single resident as the contact for decisions, with no endless meetings.
Community pool with a long season for residents
On urbanisations in Orihuela Costa, Torrevieja or the Marina Alta, many owners are European residents who swim from spring to autumn. We extend the schedule of visits and tests so the pool is in good condition all those months, not just in July and August.
Residents' complaints about the pool water
When a resident complains that the water stings, looks cloudy or smells odd, we test it on the spot, correct whatever is needed and send the administrator a report with readings and photos that answers the complaint with facts rather than opinions.
Saving water in a community pool during a drought
With water restrictions in place, a community can't afford to drain the pool or backwash the filter more than necessary. We match backwashing to the actual filter pressure, keep an eye on evaporation, track down the cause if the level drops more than it should and suggest measures such as covering the pool out of season.
End-of-season pool report for the owners' meeting
When we close the pool, we hand over a report on the condition of the pool shell, the finish and the equipment, the incidents of the summer and what should be done before the next opening, in order of priority so the meeting can budget for it in good time.
Rules, opening hours and signs for the community pool
We go through with the community the information swimmers should have in view: pool rules, opening hours, depths and the results of the latest tests. We prepare the signs so they're clear, up to date and easy to understand in other languages too.
What you get with us
Logbook always up to date
Every test is recorded on the spot, so the community can show the data during an inspection or after a complaint without having to piece anything together at the last minute.
Reply within 24 hours in season
If the pool has a problem in the height of summer, we get back to you and arrange a visit so the residents' swimming is interrupted as little as possible.
English, Spanish and German spoken
On many coastal urbanisations the owners' meeting is international: we also explain reports and quotes to owners who don't speak Spanish, so everyone votes knowing exactly what they are agreeing to.
Public liability insurance
We work in communal areas where children and older people swim, so we are fully insured and leave the installation in a safe condition before it opens to swimmers.
How we do it, step by step
1
Site visit and assessment of the installation
We look at the pool, the pump room, the showers and the paperwork, test the water and note down with photos what is working and what needs attention.
2
Contract proposal for the community
We send the administrator a proposal with the schedule of visits, tests and tasks, plus a separate quote for any repairs needed before the pool opens.
3
Opening for the season
We get the pool up and running, check the equipment and safety features, bring the water within range and open the logbook for the season.
4
Maintenance and testing during the season
Regular visits with cleaning, water chemistry, equipment checks and every test recorded, with a report to the administrator after each visit.
5
Closing and report for the owners' meeting
At the end of the summer we winterise the pool and protect the equipment, and send the season report with our proposals for the following year.
Community pools in Alicante province
In the province of Alicante, community pools are part of the landscape: residential complexes along Playa de San Juan, terraced urbanisations in Benidorm, Altea or Calpe and whole bungalow complexes in Orihuela Costa and Torrevieja, many built in the seventies, eighties and nineties with filtration systems that are well past their best. In August they fill up with owners and family members on their summer holidays, and under the midday sun the chlorine disappears within hours; on urbanisations of European residents, on the other hand, the pool is used almost all year round.
Add to that the hard water, full of limescale that means keeping a close eye on the pH and the filters, and the droughts, which rule out draining the pool. We work with property managers in l'Alacantí, the Marina Baixa, the Marina Alta and the Vega Baja, and in 15 years on the Costa Blanca we have seen every kind of community: ones where most owners are holidaymakers who only come in August, ones with a foreign president, and ones whose residents live here all year and head down to the pool every morning.
Old huerta farmhouses in Sant Joan, villas looking out to sea in El Campello, garden plots in Mutxamel and San Vicente, hillsides in Busot facing the bay. We build, renovate and look after pools all along this arc north of Alicante, just a short drive from our base.
Sant Joan d'Alacant · Benimagrell · Fabraquer · Playa de San Juan
The Camp d'Elx, with its houses among pomegranate orchards and palm trees, and the coast from Arenales del Sol to Santa Pola call for very different pools. We build in the countryside, renovate villas and look after the water for people who only spend part of the year here.
Hotel and holiday-apartment pools in Benidorm, hillside villas in Altea and Finestrat, and homes among the pines in La Nucía and Polop. We look after your pool even if you spend half the year away, and we build infinity pools wherever the terrain gets tricky.
Community pools on bungalow complexes, mini pools in townhouse patios and villas with gardens in Ciudad Quesada and Campoamor. We maintain and repair pools from Guardamar to Pilar de la Horadada, for communities of owners and for owners who spend part of the year in northern Europe.
La Zenia · Playa Flamenca · Cabo Roig · Dehesa de Campoamor
Get a quote: community pools
Fixed written quote and a reply within 24 hours in season. Call us or message us on WhatsApp, in English, Spanish or German.
What water tests does a community have to carry out on its pool?
Health regulations require the water quality to be tested regularly, especially free and combined chlorine, pH, temperature and clarity, with every result recorded in the logbook. If a reading is out of range, it has to be corrected and noted down. With the contract, we carry out those tests, act when needed and keep the logbook up to date, so the community stays compliant without relying on a volunteer neighbour.
When should we book the opening of the community pool?
Ideally, sort it out in spring, before the owners' meeting or as soon as the annual budget is passed. That leaves time to inspect the pool, quote for any repairs and carry them out before the dates when residents expect to swim. If a community calls us with a green pool at the start of the summer, we will still open it, but with less time to fix faults before the first swim.
Can you explain the quote at the owners' meeting?
Yes. We write the quote in plain language with photos of the condition of the pool and, if the administrator thinks it would help, we attend the meeting to answer the owners' questions. It's the quickest way to get the necessary work signed off without the decision dragging on from one meeting to the next while the pool stays as it is.
Do you work with communities across the whole province?
Yes. From our base in Pla de la Vallonga, Alicante, we cover communities in l'Alacantí, the Marina Baixa, the Marina Alta, the Vega Baja and the Vinalopó. The visit schedule is planned around each community's season, shorter for holiday communities and longer for those whose residents use the pool from spring to autumn.
Can we switch pool maintenance company mid-season?
Yes. On the first visit we inspect the installation, test the water and pick up the logbook where the previous company left off, with no gaps in the testing. The administrator receives a starting report with photos of the pool and the pump room, so it's clear what condition the pool was in when we took it over and what needs correcting before carrying on.
