Contract pool maintenance for hotels, aparthotels, holiday apartments and campsites in Benidorm and along the coast: daily water tests and records, lab analyses, Legionella prevention in spas and hot tubs, and a spotless pool even at the height of the peak season.
In a hotel, the pool works harder than any other facility: hundreds of swimmers in August, long opening hours, children, sun cream and guests comparing it with the pool at the hotel next door. Then there is the health side, because the regulations treat the pool at a hotel, a campsite or a holiday apartment complex as a public pool, with daily checks, regular laboratory analyses and a record of everything that is done.
Our maintenance contract for hotels and holiday apartments covers both demands. We clean the pool before guests come down, test and correct the water, keep the logbook, coordinate the laboratory analyses, maintain the filtration system and run the Legionella prevention programme for communal spas and hot tubs. We also look after heated and indoor pools, where the air matters as well as the water.
We work with the maintenance manager or the hotel management to a schedule that follows occupancy: more presence in peak season, over bank holidays and during events, and a different pace in the quieter months, without ever letting the checks slip.
Hotels and holiday rentals: jobs we do
These are the jobs we are asked for most around the province. If yours looks like one of them, call us and we will tell you how we would handle it.
Hotel pool maintenance contracts
The contract sets out what we do, how often and who is responsible. Before the pool opens to guests, we clean the surface, walls, floor and overflow channels or skimmers, empty the strainer baskets and check that the water is within range and crystal clear. We maintain the pumps, filters and dosing equipment, schedule backwashing outside swimming hours and record every job we carry out. If the hotel closes in winter, we handle the shutdown and the start-up before it reopens; if it is open all year, the maintenance never stops. The maintenance manager receives the report from every visit.
Daily checks and logbook for the hotel pool
A public pool needs routine checks on every day it is open: free and combined chlorine, pH, water temperature and clarity and, for indoor pools, air temperature and humidity too. We carry them out ourselves or, if hotel staff handle part of them, we check their readings; we correct anything out of range, enter it in the logbook and display the information the regulations require for guests to see. If a reading means the pool has to close, it is closed, corrected and its reopening documented.
Legionella prevention in hotel spas and hot tubs
Communal spas and hot tubs combine warm water and aerosols, exactly the conditions that help Legionella multiply and spread, which is why the regulations list them among the installations that need a prevention programme. We run it from start to finish: disinfectant, pH and temperature checks as often as the programme requires, draining and cleaning the tub, cleaning and disinfecting filters, pipework and jets, and renewing the water. Everything is recorded so the hotel can prove it to an inspector, and we coordinate sampling with the laboratory.
Heated hotel pool maintenance
In a heated pool, the warm water uses up more disinfectant and chloramines build up and, if the pool is indoors, you notice them in the air: a chlorine smell, a stuffy atmosphere and condensation on windows and ceilings. We adjust disinfection and filtration hours to actual use, superchlorinate outside swimming hours, monitor water renewal and keep an eye on air temperature and humidity along with the dehumidification and ventilation. We also check the heat pump or heat exchanger so the pool temperature doesn't change from one day to the next.
Pool maintenance for holiday apartments and aparthotels
Holiday apartment complexes usually have a small reception team and no pool technician on the staff, but as far as health regulations are concerned, their pool is just as public as a hotel's. We take care of everything: cleaning, testing, logbook, lab analyses and filtration, with visits matched to occupancy and to check-in and check-out days, when the pool gets the most use. If nobody in the building can take the day's readings, we take them ourselves so there are no gaps in the log.
More jobs in this service
Laboratory testing for hotel pools
On top of daily checks, a public pool needs an initial test before opening and regular laboratory analyses. We coordinate sampling, go through the results with the hotel and, if any parameter fails, correct it and repeat the analysis.
Peak season with the hotel pool full from first thing
In July and August, the sheer number of swimmers sends dirt and disinfectant use soaring. We step up visits, checks and backwashing, check the dosing several times a day if needed and leave the pool clean before it opens.
Faecal or vomit incident protocol for hotel pools
A faecal incident means clearing everyone out of the pool. We remove the matter, carry out shock disinfection with the filtration running, check the readings before reopening and record everything in the logbook. We also leave staff a clear protocol to follow until we arrive.
Splash pads and water slides at hotels and campsites
Areas with water jets, tipping buckets and slides recirculate water that splashes and forms aerosols. We treat them like any other pool, with their own disinfection, testing and cleaning of nozzles and tanks, so the water that hits children in the face is just as well controlled.
Hotel rooftop pool maintenance
At rooftop pools in Benidorm and elsewhere on the coast, wind and sun evaporate more water, carry in dust and knock the chemistry off balance within hours. We monitor the level and top-ups, keep an eye on what the wind blows into the skimmers and take particular care with the dosing.
Pool audit when a hotel changes management
When a hotel changes owner or chain, the pool often comes with no history. We inspect the condition of the pool and the equipment, the logbook, the chemicals in storage and the protocols, and hand over a report on what needs correcting before the next season.
Busy campsite pools with soil from the pine woods
At campsites, the pool gets feet covered in soil, sand and pine needles, and plenty of long-stay guests. We step up cleaning of the floor and skimmers, match filtration to the actual bather load and keep up the testing in winter too, when many campsites on the coast are still full.
Hotel outdoor pool open in winter
Many Benidorm hotels are open all year and their guests from northern Europe swim in winter too. We keep the pool in service with the chemistry adjusted to colder water, while staying alert to other issues such as autumn storms and leaves blown in by the wind.
Hotel pool checks at weekends and on bank holidays
A hotel pool doesn't close on Sundays or at Easter, and neither do the checks. We plan the schedule to cover weekends, bank holidays and long weekends, which are usually the busiest days, and agree it with the maintenance manager at the start of each season.
Training hotel staff for daily pool checks
If the hotel would rather its own team took some of the readings, we show them how to use the test kit, interpret the results, record them properly in the logbook and recognise when the pool has to be closed and we need to be called.
Pool chemical storage at hotels
Hypochlorite, acids and flocculants can't just be stored anyhow. We check that they are kept apart, ventilated, labelled and away from guest areas, remove out-of-date containers and leave the safety data sheets within easy reach of staff.
Resort with several swimming pools
Main pool, children's pool, adults-only pool, heated pool and spa on the same complex: each one has its own volume, filtration and logbook. We organise the checks pool by pool, each with its own sheet and its own lab analyses, so a problem in one doesn't force the others to close.
Beachfront hotel pool: sand and salt air
At beachfront hotels, guests go straight from the beach to the pool, bringing sand that ends up on the floor and in the filter, while the salt air attacks stainless steel ladders, handrails and lights. We vacuum more often, keep an eye on the filter pressure and clean the metal fittings.
What you get with us
Records ready for any inspection
Tests, lab analyses, incidents and spa maintenance are all recorded and organised, so the hotel can show its history at any time without having to hunt for paperwork.
Reply within 24 hours in season
If a test fails or a pump stops with the hotel full, we arrange a visit as soon as possible so the pool is closed for the shortest possible time.
English, Spanish and German spoken
On the coast, teams and owners come from many countries: we deal with your staff and management in any of those three languages and write our reports in whichever you prefer.
Fixed written quote
You know from the outset what the contract costs and what each visit includes, with no surprises on the invoice once the peak season is over.
How we do it, step by step
1
Technical site visit
We walk round the pools, spa, plant room and chemical store with the maintenance manager, go through the current logbook and test the water in each pool.
2
Testing plan and proposal
We agree who carries out which checks, how often we visit depending on occupancy, the spa programme and the lab analyses, and set it all out in a written proposal.
3
Start-up and initial testing
We bring each pool within range, open the logbook for the season and coordinate the initial laboratory test before the pool opens to guests.
4
Daily checks and maintenance
Cleaning before swimming hours, water testing and correction, maintenance of the filtration system and spa, and every job recorded in the logbook.
5
Debrief at the end of the peak season
We go over incidents, lab analyses and the condition of the equipment with the management, and propose improvements for the rest of the year or the following season.
Hotels and holiday rentals in Alicante province
Benidorm and the Alicante coast have a very particular relationship with the hotel pool. Many establishments are open all year, with European guests who spend the winter here and families who pack the coast in summer, so the pool hardly ever gets a break. Local campsites stay full of caravans through the colder months, and holiday apartments in Calpe, Altea, Dénia or Torrevieja change guests every few days. That means keeping up the testing, the lab analyses and the Legionella programme without a pause, January included.
The climate brings its own challenges: very strong sun that eats up the disinfectant in outdoor pools, hard mains water that leaves limescale in filters, probes and heat exchangers, salt air at beachfront hotels and the levante wind filling rooftop and terrace pools with sand and leaves. After 15 years on the Costa Blanca, we know that a Benidorm hotel pool in August isn't managed the same way as an aparthotel pool in the Vega Baja in November, and we plan every contract with that difference in mind.
Hotel and holiday-apartment pools in Benidorm, hillside villas in Altea and Finestrat, and homes among the pines in La Nucía and Polop. We look after your pool even if you spend half the year away, and we build infinity pools wherever the terrain gets tricky.
Benidorm · Rincón de Loix · Altea · Altea Hills
Get a quote: hotels and holiday rentals
Fixed written quote and a reply within 24 hours in season. Call us or message us on WhatsApp, in English, Spanish or German.
What people ask us most about hotels and holiday rentals.
Hotels and holiday rentals: your questions
What water tests does a hotel pool need?
As a public pool, it needs an initial test before opening, routine checks on every day it is open and regular laboratory analyses, as well as a record of everything and information for guests on the results. Communal spas and hot tubs also have their own Legionella prevention programme. With the contract, we take care of every part of it and keep the logbook up to date at all times.
Do you also handle Legionella control for the spa and hot tub?
Yes, for communal spas, hot tubs and hydromassage pools: cleaning and disinfection, water testing, regular draining and record-keeping, as well as coordinating sampling with the laboratory. The building's other installations, such as domestic hot water, are usually handled by the company in charge of the hotel's Legionella plan, and we coordinate with them so everything fits together.
Can you work before guests come down to the pool?
That's how we normally work. We schedule cleaning, backwashing and superchlorination for first thing in the morning or after the pool closes, so guests find the water ready and don't see equipment or chemicals around the pool area. In peak season we can repeat the check at midday, when there are the most swimmers and the most disinfectant is used up.
What happens if a test is out of range while the pool is open?
It is corrected straight away: we adjust the dosing, add chlorine or correct the pH and take the reading again. If the reading puts swimmers at risk, the pool is closed until it is back within range and everything goes in the logbook, including the reopening time. Hotel staff know at every stage what to tell guests.
Do you work with small holiday apartment blocks or only hotels?
Both. We look after hotels with several pools and a spa, but also holiday apartment buildings with a single pool, aparthotels and campsites in Benidorm and along the coast. At smaller establishments we usually take on all the testing, because they don't have their own staff to do it, and we match our visits to each week's occupancy.
