A pool that loses water doesn't always have a leak: in high summer, with strong sun and wind, evaporation can drop the level by several millimetres a day. That's why we start by separating evaporation from genuine water loss, using the bucket test and watching how the level behaves with the pump running and switched off. That alone tells us whether to look in the shell, on the suction side or on the return side.
When there is a leak, we find it without blindly digging up the pool surround. We apply dye next to skimmers, lights, return jets and the main drain; we plug and pressure-test each pipe line to see which one won't hold; we listen with a geophone for the exact spot under the paving or the garden, and we run a camera through the pipes when we need to see inside. That way we open a small inspection hole right above the fault.
Then we repair it: built-in fittings that have come away from the shell, light seals, broken or shifted buried pipes and cracks in the shell, using materials that cure underwater whenever the repair can be done without draining. If the water loss comes from a worn-out liner, mosaic tiling or paint across the whole pool, we'll tell you and deal with it through the relevant service. We work for homeowners, communities of owners and holiday accommodation across the province.